Questions & answers.

One main character with a clear outline and visible colours. Photograph the whole drawing in good light with the paper flat. PNG, JPEG or WebP up to 10 MB. Follow the drawing photo checklist.

Yes. Tablet drawings and scans work well. Save the file as PNG, JPEG or WebP and upload it like a photo.

One character per figurine gives the clearest result. Crop the photo or photograph one character at a time.

A flat drawing leaves the back, depth and thickness open to interpretation. Colours, shapes and small details can change in the previews or during printing. Compare both previews with your drawing before approving, and contact us if a detail needs attention. Use our image and 3D preview checklist to compare the details.

No. Review the image and 3D previews before continuing to checkout. Payment happens at checkout.

Then you simply don’t continue. Nothing is made and nothing is charged until you approve a design and check out.

Mini (3–4 in, $55), Classic (5–6 in, $89) and Jumbo (7–8 in, $139). Same character, more or less room for the details. Compare all three sizes and prices.

Yes. Shipping options, taxes and the final total appear at checkout.

Approval confirms your design choice. A production review still checks geometry, scale and printability before anything is made. Read what happens during the production check.

At checkout, after design approval. Contact us before ordering if you need a creation for a particular date.

Contact us as soon as possible. Once production review has started, changes may no longer be possible.